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This allows you to receive access to all processes and resources available to Premier Support customers, such as a Premier Technical Account Manager (TAM) and case submission. If you are an EOP customer and also have a Microsoft Premier Support contract, you can get support through the normal Microsoft Premier Support channels. Support for Microsoft Premier Support Subscribers

Premier Support subscribers have extra support options. You can get help from Microsoft by starting a new service request within the Microsoft 365 admin center or by calling on the phone. Mail flow troubleshooter Assisted support from Microsoft

Microsoft Support and Recovery Assistant (SaRA) Product Overview for Exchange Online ProtectionĬontact support for business products - Admin Help You might be able to find more help on your own by using the tools, forums, and community sites listed here. For more information about the service health area, see Service health and continuity. We recommend that you read and act on any items as appropriate. If you're affected by a service-wide event, then you should see a communication alert (typically accompanied by a bell icon). The Microsoft 365 admin center also provides information about known issues and expected resolutions. Also, the service health section shows the current status of your services, details about disruptions and outages, and lists planned maintenance times. Upon logging in, the Microsoft 365 admin center provides information about the status of your organization's services. Microsoft provides help for EOP in a variety of places and methods including self-support and assisted-support. In Microsoft 365 organizations with mailboxes in Exchange Online or standalone Exchange Online Protection (EOP) organizations without Exchange Online mailboxes, the technical support resources listed in this article will help you find answers if you are having difficulty with EOP. Microsoft Defender for Office 365 plan 1 and plan 2.This new experience brings Defender for Endpoint, Defender for Office 365, Microsoft 365 Defender, and more into the Microsoft 365 Defender portal. The improved Microsoft 365 Defender portal is now available.